Payments & Billing
Card, wallet, mobile money & bank rails post through audited gateways — check failed charges in your dashboard receipts. Cancel timing drives automated refund math per our refund policy PDF.
Trekka AI Assistant
Gemini or GPT route automatically with failover. Sensitive topics escalate with guardrails baked in — try “Talk to a human” anytime.
Quick routes
Trip operations
Boarding pass sync, terminals, charters, manifests — escalate with booking reference numbers for deterministic routing across companies.
Security posture
2FA, backup vaults & workspace segregation protect multi-tenant data; never share OTPs inside chat transcripts.
Open a routed ticket without signing in
Need workspace-aware tracking? Authenticate → In-app Support cockpit